Please make your reservation by 15:00 3 days prior to your stay. (Reservation request via the form) Our staff in charge will check the details of the reservation and send you the payment information. Reservations will be confirmed upon receipt of payment. If you are in a hurry, please call us to confirm your schedule. If you wish to use the balloon on the same day, an express fee (20% of the balloon price) will be charged. The cancellation policy for accommodation reservations and balloons is different. If you wish to cancel your stay, you will need to cancel your balloon reservation separately from your room reservation. Please notify us of any changes or cancellations of the balloon plan by 3:00 p.m. 3 days prior to the delivery date. Any changes after that time will be difficult to accommodate, and in case of cancellation, 100% of the balloon fee will be charged. Please be aware of this. Please note that we will not be able to accommodate any changes after 3:00 p.m. on the day of delivery.
Please fill out the reservation and inquiry form to confirm and submit your information. We will contact you within 24 hours after confirming the contents. If you have not heard from us within 24 hours, please call us at 050-1743-8392.
Please fill out the reservation/inquiry form and confirm/send it. After confirming the contents, we will contact you within 24 hours. If you do not hear from us within 24 hours, please call our reception desk at 050-1743-8392.