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From consultation to the day of the event: Women's Birthday Surprise Decoration! Example of consultation
We were asked by a repeat customer to decorate a birthday surprise in a private room of a restaurant. Here is an introduction to the exchange of the consultation (*Some of the content of the exchange has been modified). Please refer to the following information to see what kind of interactions will be used to determine the details of the day's decorations. Until the birthday surprise decorations are decided. Good evening!I asked for this last year, but I want to do a birthday party for the girls and I would like to ask for balloons at XX (name of the store).We are considering white and pink based colors.I would be happy to hear any suggestions you may have. Good evening ^ ^! Thank you for contacting us. You said you would like it to be pinkish, but would you prefer a similar color to last year's? Please let me know if you have any requests for balloons you would like to use ^ Thank you very much! We have various colors of pink as well! These colors are good? I thought she would be happy with some hearts and flower-like balloons. I hope I can make it look cute? Do you want a Happy Birthday letter balloon on the wall? Also, please let me know what your budget is ^ ^! I want to hang it on the front side like I did last time for another person's birthday? Roger that! I thought I could bring one like this depending on my budget, but I guess it would be too big(?). It's a large number design, but you can change the numbers to the words HAPPY BIRTHDAY! By the way, how much would it cost to make this for happy birthday❓ If you leave the number as it is, it is 30,000 yen (excluding tax), but if you change it to happy birthday, it is 35,000 yen? ✨ Hmmm... I see?This is the price of this balloon by itself, right? That's right~! Isn't that right? No, this alone will look good ^_^. I have to think about the placement issue, though, since it's so large?It is about 1.8 m wide and 2.2 m high ^ ^. I don't have a problem with the placement!I was thinking of putting it in the middle of the store. I think it's good٩٩꒰ ꇐω ꇐ๑꒱۶ ✨ It looks much better and it's easier to tell it's your birthday than hanging it on top. Can you do "Mai Happy Birthday"?Or is it like the picture above, where the name is the balloon above and the number is happy brithday? You can do either, but if you use letters instead of numbers for 26 MAI HAPPY BIRTHDAY ( base ) it will look like ↑ so it might be difficult to balance. MAI HAPPY BIRTHDAY ( base ) like this? I'll think about it a bit ^_^ Yes ^ ^ Please let me know if you can adjust the floating part, volume down to about 25,000 yen!Best regards (^^) I want to go with this? MAI HAPPY BIRTHDAY ( base ) I want to change the color of Mai's name to so that it is clearly visible. Yes ^ ^ I'll think about it a bit? I'll be back soon ♀️! Please? Thanks for your help! I made a color-changed version of the name, and a floating balloon with one letter on each balloon, and hardened them together!The left side will be 45,000 yen (excluding tax) and the right side 50,000 yen (excluding tax). About 5,000 to 10,000 yen can be adjusted for floating balloons on this design basis. The one for each letter is a white balloon with the name on it and floats. I think you can make the string pretty with ribbons or something ^ ^! Thank you very much for your cooperation. Do you like the one on the right? Yes, sir! Thank you? Is 70,000 yen including this and other decorations possible❓ Of course it's ok? ✨ So that's it then, please? The location has changed slightly to this interior store in Roppongi. The address will be xxxxxxxxxx.Can you start decorating after 5:00 p.m. on the day of the event and completely take down by 8:00 p.m.? Ryokai ^ ^ And on the day of the birthday surprise, ... In order to minimize the amount of time spent on site, we basically make as much as possible in the ORYZAE Celebrations store before delivering on the day of the event. Incidentally, the on-site decoration time on this day was about 20 minutes. They are the center of attention of the people around them as they enter the building with many big bags containing balloons (^^; Here's a picture of the finished balloon decoration! *The entire item shown in the second lower photo will cost 60,000 yen (excluding tax). The hostess told us later that she was worried about whether the main female guest would be more pleased with the surprise than last year, but we were delighted to hear that she was pleased with the balloons alone, without any other tricks. They loved it and took home the balloons they could take home. Depending on the item, the balloons can be enjoyed for several days to a month, so ORYZAE Celebrations leaves a very large plastic bag at the site with the required number of balloons to take home. We hope everyone will not only enjoy the balloon decorations at the party, but also take them home and continue to enjoy them.
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Online Event] We delivered a balloon to Tomomi Itano's birthday fan club "T's PAЯTY" live delivery.
Tomomi Itano's fan club "T's PAЯTY" will have a live online distribution on the day of her birthday, so we delivered two batches of balloons to decorate the background of the live distribution. I was happy to see that you took it home with you after the online event and loved it. View this post on Instagram T's PAЯTY balloons are so cute! @oryzae_celebrations #fan club #balloons Post shared by Tomomi Itano ( @tomo.i_0703) - July 5, 2020 1:06 AM PDT During the live delivery, they were displayed on both sides of Tomomi Itano. Happy Birthday, Itano-san!
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[How do I ask for balloons? 3rd birthday, decorations! Report on the process from the start of consultation to the day of the event
I'd like to order balloons, but how do I order them?" What is the process from inquiry to the day of the event? Many people have never asked for balloons.In fact, most of the people who contact ORYZAE Celebrations are also asking for balloons for the first time. So, this time, we will show you the actual communication with the customer, almost in full (some sentences have been changed). So, while we are posting almost the full text of the actual communication (some sentences have been changed), we hope you can get an idea of what it was like from the first inquiry to the actual day of the event! We have communicated with this one via Instagram, but we may also communicate via LINE, Facebook, email, Slack, Chatwork, phone, etc. Prior Consultation We would like to use it for our son's 3rd birthday party (3/24) and would like to have it decorated on Saturday, March 21, 2020 so that we can celebrate as a family? Our budget is 30,000 yen (excluding tax) please! We would like the colors to be gentle shades of pastel & gold, is that possible? (We will leave the design to you?). Also, I would like a message balloon with a balloon and tassel inside, like this one in the case study? I would like a message balloon with a balloon and tassel inside, like this one in the case study. ❤️I would like to use it for my son's birthday, so I would like it to say Happy Birthday. Thank you very much. Thank you for contacting us ✨ We will consider the contents with your desired taste. The image is clear and very easy to understand ∩^ω^∩? Thank you ✨ Also, we did not ask about the delivery address, is it your home? We would appreciate it if you could tell us the size and location of the area where the balloons will be displayed. (Decorate the whole wall, the window, the whole room around the TV, etc...) etc.) Please let me know how I can help you. Thank you very much. Please take care of it for me? Please contact me at ♀️? Yes, I would like to request decorations for my home. I would like to ask you to decorate a white wall, about 200cm long about 175cm wide about 105cm deep ? Thanks for your help! I understand that it is wall side decoration. Just to confirm, can the white wall be covered with curing tape? Or is there a place to hang it on the ceiling? We are asking because the balloon of the half garland you requested will not stand alone on the ground surface with the floor, so it will be supported from the wall side or the ceiling. Please let us know if you have any questions. Paste around this area on the wall side. In the case of hanging, pull about 2 places from the ceiling. Also, how about a clear balloon with tassels and a message that can include [name] and [age] in addition to [Happy Birthday]?It is easy to understand and cute to decorate with number balloons for children, so I will send you a picture for your reference. In addition, could you please provide us with your delivery address? Thank you in advance! Thank you for your help? ♀️ It is a white wall but will be mountable with curing tape? ♀️Thank you for your time. Happy 3rd Birthday HARU and I would be happy if you could leave a message? The top set of numbered balloons you sent me is so cute, I can't decide? LOL! ***** 〒xxx-xxxx Address Address Address 1-00-00 Your name Thank you very much! Thank you for your prompt reply ∩^ω^∩✨You are 3 years old... ☺️! We understand your message! Thank you also for your address. We will do our best to accommodate your request, so we will try to create an image of the combination, including the numbered ones. Please wait a little while until the design is ready. Thank you very much! ✨ Thank you for your kind attention?We are looking forward to seeing you.Please take care of it. Thank you for your assistance. I would like to ask about the time of the decoration on the 21st, but I have another matter to attend to in the evening, so would it be all right if I deliver around noon? Please let me know if you have a preferred time slot. Thank you very much.♀️ We would like to secure your schedule as soon as possible. Thank you for your help. It is the 21st, is it possible around 13:00 noon? Thank you very much? ♀️ ? Yes, sir? Can you please give me an hour to arrive at 13:00-14:00?The decorating itself shouldn't take more than 30 minutes!Best regards! Yes, is that all right? Thank you very much for your help. We will send you an image of the garland + clear balloons! It looks like an additional rubber balloon floating as well. The garland part is about 150cm high x 100cm wide. You requested pastel colors, but we have also created a blue image in case you prefer it ∩^ω^∩. If you have any concerns, please do not hesitate to tell us. If you add the number, it will be without the clear balloon (assuming you don't change your budget) ↓ Please refer to this as well^^? Thank you very much for your help. Thank you very much for your great ideas? I was worried about all of them, but this time I want to have a spring-like color for my birthday. I would like to have a clear balloon with pastel colors and a message on it at ? I would like to have a clear balloon with pastel colors and a message on it. I have one question: Is it possible to make a clear balloon with a message in a writing style (like calligraphy?)? Is it possible to create a clear balloon with a written (calligraphy-like?) font? I'd like to know if it's possible to make a clear balloon with a written message in a calligraphy typeface.♀️ I'd like to know if it's possible to make a clear balloon with a written message. Thank you very much for your help. The typeface, of course, is fine? We have picked up the items, but are there any that match your image ∩^ω^∩? Please check it out. Thank you for your help ^^^? Thank you for picking it up. I was looking at this kind of font, but the closest thing I could find would be No.1? Thank you for your help? I think the photo you gave us has the typeface for our case study. We will create it there! Thank you very much! Best regards? And on the day, ... Good morning? ✨ Thank you very much for your time today. We are planning to visit you between 13:00 and 14:00! (Probably we will be there from 14:00) Yes, sir? Thank you very much for your time.♀️ Please come with care? Thank you very much. Here is the finished balloon. And here's a picture the customer sent me afterwards with the table set up! A nice birthday decoration is completed (^^) We only handled the balloons this time, but we can also provide crackers and table setting systems as well, so please consult with us if necessary.