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この投稿文は次の言語で読めます:
日本語 (Japanese) 
简体中文 (Chinese (Simplified)) 
繁體中文 (Chinese (Traditional)) 
한국어 (Korean)
| Seller | ORYZAE Inc. |
| Representative | Nakajima Yu |
| Address | JOYO Building B1F, 6-22-6 Shimbashi, Minato-ku, Tokyo 105-0004, Japan |
| Phone | 050-1743-8392 (Office hours: 10:00-17:00) |
| hello@oryzae-inc.com | |
| Sales price | The price shown on the order screen. |
| Fees other than the product price | In addition to the sales price, shipping fees and bank transfer fees may apply. |
| Payment methods | Credit card or bank transfer |
| Time of payment | For prepayment by bank transfer, payment is due within 5 days after we send the confirmation email. |
| Delivery timing | As a rule, items are delivered on the date and time agreed in advance by both parties. Items not in stock may require additional waiting time. |
| Defective items | Please contact us within 12 hours of receiving a defective item. We confirm that balloons are free of damage before shipping and installation; however, by their nature, balloons may expand or shrink due to temperature changes during transport. As a rule, we are unable to offer returns, refunds, or replacements, so please place your order with this understanding. |
| Returns and exchanges | Defective, damaged, or incorrect items If an item is defective or damaged due to our fault, we will replace it at our responsibility. Please email us within 12 hours of receiving the item, describing the defect or damage in detail. Returns or exchanges for customer reasons Each item is custom-made to order after we receive your order. We are therefore unable to accept returns or exchanges for customer reasons, so please place your order with this understanding. |